Service Technician - Metro Manila And Cebu (pooling)
KONE Bulgaria
Makati City, Philippines
On-site
Customer satisfaction through quality of service
Accurate and real-time back reporting
Maintain excellent customer relationships
KONE Bulgaria is seeking a Service Technician for its operations in Metro Manila and Cebu. The role involves performing service operations on-site, ensuring customer satisfaction, and maintaining safety standards while managing service operations efficiently
Job Summary
Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
Accountable for the execution of service visits respecting the schedule, quality standards, and processes.
KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are key.
Matching Summary
Match Score: 85
KONE Bulgaria is seeking a Service Technician for its operations in Metro Manila and Cebu. The role involves performing service operations on-site, ensuring customer satisfaction, and maintaining safety standards while managing service operations efficiently.
Skills & Requirements
Must-have
Customer satisfaction through quality of service
Accurate and real-time back reporting
Maintain excellent customer relationships
Equipment safety and performance
Manage site environment during service operations
Identify and communicate site risks
Execute service visits respecting schedule and quality standards
Manage proximity stock and spare parts needs
Nice-to-have
Ambassador attitude
Proactive and precise on-site communication
Contribute to ongoing improvement of products and methods