$160,000—$170,000 usd; not specified; comprehensiv...
On-site
Customer success management
Enterprise software
Data science project lifecycle
The Strategic Customer Success Manager serves as the internal voice of the customer while working with other Dataiku teams and partners to exceed customer expectations
Job Summary
The Strategic Customer Success Manager serves as the internal voice of the customer while working with other Dataiku teams and partners to exceed customer expectations.
Responsibilities include gaining an understanding of client’s use cases and desired business outcomes and helping a large number of licensed users achieve these goals via Dataiku's Product and Services.
Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits.
Matching Summary
The Strategic Customer Success Manager serves as the internal voice of the customer while working with other Dataiku teams and partners to exceed customer expectations.
Salary
$160,000—$170,000 USD; Not specified; Comprehensive benefits package
Skills & Requirements
Must-have
customer success management
enterprise software
data science project lifecycle
customer adoption and growth
stakeholder communication
Nice-to-have
customer engagement strategies
customer health analytics
AI maturity curve support
collaboration with sales team
Key Requirements
7-15 years account management experience
Customer success experience
Consulting experience
Enterprise software or data science experience
East Coast (Northeastern location preferred) residency