Patient Service Representative 1- Hospital

Advocate Aurora Health

Grafton, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Part-time, 2nd shift, every other weekend/holiday rotation
High school graduate education required
Strong attention to detail and accuracy
Excellent customer service skills
Advocate Aurora Health is seeking a part-time Patient Service Representative in Grafton, WI. The role involves creating and maintaining electronic health records, ensuring patient registration accuracy, and providing excellent customer service in a fast-paced healthcare environment

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record utilized by all members of the healthcare team.
  • The role requires obtaining accurate demographic, guarantor, and insurance information at the point of registration to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a part-time Patient Service Representative in Grafton, WI. The role involves creating and maintaining electronic health records, ensuring patient registration accuracy, and providing excellent customer service in a fast-paced healthcare environment.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education required
  • Strong attention to detail and accuracy
  • Excellent customer service skills
  • HIPAA compliance knowledge
  • EPIC electronic medical record proficiency

Nice-to-have

  • Experience with insurance verification tools
  • Ability to work in high stress environment
  • Independent thinking and problem-solving skills
  • Service recovery skills
  • Comfortable with computer systems

Key Requirements

  • High School Graduate
  • No prior experience required
  • None licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter