Product Operations Associate

Kikoff

San Francisco, United States
Base: $110,000 - $145,000 usd; bonus/equity: not s...
On-site
Diagnose and resolve product issues
Gather and analyze user feedback
Maintain operational processes
The Product Operations Associate will play a key supporting role in ensuring the success and smooth operation of our products

Job Summary

  • The Product Operations Associate will play a key supporting role in ensuring the success and smooth operation of our products.
  • Partner with internal stakeholders to ensure products have the needed operational support from inception, to long term product maintenance.
  • Manage post-launch operations, including furnishing follow-ups, compliance tracking, and metrics monitoring to ensure product stability and success.

Matching Summary

The Product Operations Associate will play a key supporting role in ensuring the success and smooth operation of our products.

Salary

Base: $110,000 - $145,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • diagnose and resolve product issues
  • gather and analyze user feedback
  • maintain operational processes
  • partner with internal stakeholders
  • customer interviews and feedback

Nice-to-have

  • consumer fintech startup
  • serial entrepreneurs
  • extreme ownership
  • clear communication
  • strong sense of craftsmanship

Key Requirements

  • 1-2 years of experience in B2C Tech, Consulting, or start-up
  • Previous experience in product operations preferred
  • Strong project management skills
  • Analytical experience
  • Demonstrated ability to conduct user interviews
  • Able to maintain documentation and drive process improvements
  • Strategic thinking and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter