Troubleshooter Assistant Engineer, Non Kone Equipment

KONE Bulgaria

Singapore, Singapore
Fully remote
Technical help desk support
Remote troubleshooting skills
24/7 connected services support
KONE Bulgaria is seeking a Troubleshooter Assistant Engineer for non-KONE equipment in Singapore, offering a remote position focused on providing technical support and solutions for maintenance technicians. The company emphasizes teamwork, innovation, and employee engagement while offering career progression and a supportive work culture

Job Summary

  • KONE moves two billion people every day and is a global leader in the elevator and escalator industry employing over 60,000 professionals worldwide.
  • The role involves providing remote and on-site technical support, managing cases, creating knowledge base articles, and ensuring safety and quality compliance.
  • KONE offers career progression opportunities, comprehensive learning and development programs, and a lively working environment with supportive leadership.

Matching Summary

Match Score: 85

KONE Bulgaria is seeking a Troubleshooter Assistant Engineer for non-KONE equipment in Singapore, offering a remote position focused on providing technical support and solutions for maintenance technicians. The company emphasizes teamwork, innovation, and employee engagement while offering career progression and a supportive work culture.

Skills & Requirements

Must-have

  • Technical help desk support
  • Remote troubleshooting skills
  • 24/7 Connected Services support
  • KRM device configuration and repair
  • Customer service mindset
  • Knowledge of KONE and non-KONE products
  • Safety compliance and reporting

Nice-to-have

  • Teamwork and collaboration
  • Flexibility and willingness to travel
  • Proactive root cause identification
  • Support sales in equipment maintainability
  • Cooperation with training centers
  • Continuous development support
  • Open-minded leadership environment

Key Requirements

  • Diploma in Engineering or relevant field
  • IT literacy
  • Willingness to travel
  • Customer service mindset

Work Rights

Not specified

Tailored Resume

Cover Letter