Manager, Training (services Growth)

Caterpillar Inc.

Peoria, IL, United States
Base: $147,760.00 - $221,640.00; bonus/equity: inc...
Onsite
Global subject matter expert management
Dealer technician recruitment processes
Technician career development programs
This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth

Job Summary

  • This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.
  • The role involves managing a global budget while supporting dealer technician recruiting, development, and retention processes including the Technician Career Development Process.
  • Caterpillar offers comprehensive benefits including medical, dental, vision, 401(k) savings plans, health savings accounts, and tuition reimbursement.

Matching Summary

This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.

Salary

Base: $147,760.00 - $221,640.00; Bonus/Equity: Incentive bonus available; Benefits: Medical, dental, vision, 401(k), HSA, FSA, parental leave, tuition reimbursement

Skills & Requirements

Must-have

  • Global Subject Matter Expert management
  • Dealer technician recruitment processes
  • Technician career development programs
  • Budget management for global team
  • Customer service excellence focus

Nice-to-have

  • Influencing executive level communications
  • Knowledge of Caterpillar dealer organization
  • Experience influencing dealer networks globally
  • Demonstrating Caterpillar leadership attributes

Key Requirements

  • Engineering degree or equivalent work experience
  • 10+ years in project management, marketing, or product support
  • US Work Authorization required (No Sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter