Claims Specialist

Eml

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong customer service experience
Physical and psychological claims management
Liaison with injured workers and providers
The role involves managing a portfolio of physical and psychological claims to support injured workers through their return-to-work journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims to support injured workers through their return-to-work journey.
  • Candidates will be supported by experienced Team Leaders and Technical Specialists within the Specialised Insurance Group.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance.

Matching Summary

The role involves managing a portfolio of physical and psychological claims to support injured workers through their return-to-work journey.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong customer service experience
  • Physical and psychological claims management
  • Liaison with injured workers and providers

Nice-to-have

  • Allied health background preferred
  • Previous case management experience
  • Resilient and empathetic personality

Key Requirements

  • Allied health or rehabilitation experience highly regarded
  • Excellent communication and relationship-building skills
  • Ability to manage competing priorities in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter