AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences in their veterinary practices. The role focuses on managing client communications, scheduling appointments, and providing administrative support to the medical team, all while fostering a welcoming environment for pets and their families
Job Summary
The Client Service Representative serves as the vital first and last point of contact, delivering an exceptional client experience through seamless communication.
Employees benefit from tailored development programs, mentorship, competitive pay with performance bonuses, and comprehensive health and financial well-being resources.
The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting a fast-paced, dynamic veterinary practice environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences in their veterinary practices. The role focuses on managing client communications, scheduling appointments, and providing administrative support to the medical team, all while fostering a welcoming environment for pets and their families.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in veterinary setting