Senior Claims Assessor

Unum Group

Competitive salary; bonus: 8.5% performance-based;...
Hybrid
5 years income protection claims experience
Complex long-term case management
Policy documentation interpretation
Unum Group is seeking a Senior Claims Assessor for its Income Protection Claims team, focusing on assessing complex claims with empathy and technical expertise. The role involves mentoring colleagues and requires at least five years of relevant experience, along with strong communication skills

Job Summary

  • The role involves assessing complex and long-term Income Protection claims while balancing technical decision-making with compassionate communication.
  • Candidates will play a key part in developing others by coaching, mentoring, and contributing to strong technical standards across the team.
  • The company offers a competitive salary plus an 8.5% performance-based bonus along with flexible working models including fully remote options.

Matching Summary

Match Score: 85

Unum Group is seeking a Senior Claims Assessor for its Income Protection Claims team, focusing on assessing complex claims with empathy and technical expertise. The role involves mentoring colleagues and requires at least five years of relevant experience, along with strong communication skills.

Salary

Competitive salary; Bonus: 8.5% performance-based; Benefits: Pension, life assurance, private medical, income protection, 27 days holiday

Skills & Requirements

Must-have

  • 5 years Income Protection claims experience
  • Complex long-term case management
  • Policy documentation interpretation
  • NHS pathways understanding
  • Rehabilitation process knowledge

Nice-to-have

  • Coaching and mentoring colleagues
  • Compassionate communication style
  • Continuous improvement mindset
  • Trusted relationship building

Key Requirements

  • At least 5 years' experience assessing Income Protection claims
  • Strong technical knowledge of Group Risk products
  • Experience using claims management systems

Work Rights

Not specified

Tailored Resume

Cover Letter