Support Agent

MRI Software LLC

Sleaford, United Kingdom
Hybrid
Customer-facing role experience
Troubleshooting skills
Excellent communication skills
Assist clients with their day-to-day use of the Qube PM software, resolving software queries and analyzing issues to recommend solutions

Job Summary

  • Assist clients with their day-to-day use of the Qube PM software, resolving software queries and analyzing issues to recommend solutions.
  • Engage with a broad variety of clients from financial and property management institutions, providing an incredible customer experience.
  • Benefit from a hybrid working model with 3 days of working from home per week, along with comprehensive training and professional development opportunities.

Matching Summary

Assist clients with their day-to-day use of the Qube PM software, resolving software queries and analyzing issues to recommend solutions.

Skills & Requirements

Must-have

  • customer-facing role experience
  • troubleshooting skills
  • excellent communication skills
  • Microsoft Office products knowledge

Nice-to-have

  • property industry familiarity
  • accounting practices knowledge
  • MRI product knowledge

Key Requirements

  • 2-3 years customer facing experience
  • UK work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter