Technical Support Engineer

KLA

Phoenix, AZ, United States
Base: $31.35 - $53.27 ph; bonus/equity: not specif...
Technical support for laser scanner equipment
Diagnosis of optics and optical alignment issues
Experience with semiconductor or medical equipment service
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and research and development

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and research and development.
  • The Technical Support Engineer role involves facilitating timely technical solutions, supporting new product introduction, and acting as a field leader for unresolved customer issues.
  • KLA offers a comprehensive total rewards package including medical, dental, vision, 401(K) matching, employee stock purchase, tuition reimbursement, and wellness benefits.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and research and development.

Salary

Base: $31.35 - $53.27 Per Hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, 401(K) matching, ESPP, tuition reimbursement, wellness programs

Skills & Requirements

Must-have

  • Technical support for laser scanner equipment
  • Diagnosis of optics and optical alignment issues
  • Experience with semiconductor or medical equipment service
  • Ability to travel 30-60%
  • English proficiency for technical documentation
  • Daily commute in North Phoenix AZ region

Nice-to-have

  • Knowledge of KLA Laser Scanner and Dark Field products
  • Ability to diffuse difficult situations
  • Collaboration with multiple stakeholders
  • Support new product introduction teams
  • Trend analysis and cost of service evaluation

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 2 years related experience
  • Technical college degree in Engineering, Optics, or Electronics preferred
  • Semiconductor or medical equipment service support experience
  • Willingness to travel 30-60%
  • Ability to commute daily in North Phoenix AZ
  • English proficiency

Work Rights

Not specified

Tailored Resume

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