Consumer Protection Hotline Volunteer Program (unpaid)

Oregon Department of Justice

Salem, Oregon, US
$0 - $0; not specified; not specified ph
On-site
Answering incoming telephone calls
Researching consumer protection laws
Logging and tracking consumer calls
The Oregon Department of Justice is seeking volunteers for their Consumer Protection Hotline to assist consumers with various issues while providing critical resources and information. This unpaid position requires strong communication skills, professionalism, and the ability to work both independently and as part of a team

Job Summary

  • Volunteers assist in guiding consumers to helpful resources, providing basic information, and helping consumers file complaints with the agency.
  • The primary duty of the Consumer Protection Hotline Volunteer is to answer telephone calls from Oregon consumers and provide information or direct them to resources.
  • This is an unpaid volunteer position, and you will be required to complete a background check and sign a confidentiality agreement.

Matching Summary

Match Score: 80

The Oregon Department of Justice is seeking volunteers for their Consumer Protection Hotline to assist consumers with various issues while providing critical resources and information. This unpaid position requires strong communication skills, professionalism, and the ability to work both independently and as part of a team.

Salary

$0 - $0; Not specified; Not specified

Skills & Requirements

Must-have

  • Answering incoming telephone calls
  • Researching consumer protection laws
  • Logging and tracking consumer calls
  • Professional and strong communication skills
  • Dependable and punctual

Nice-to-have

  • Willing to ask questions and take initiative
  • Independent but able to work as a team
  • Basic computer skills desired

Key Requirements

  • Must be 18 years of age or older
  • Ability to volunteer no less than 2 hours a week
  • Must complete background check
  • Must sign confidentiality agreement

Work Rights

Not specified

Tailored Resume

Cover Letter