Senior Hvac Technical Service Advisor

Ferguson PLC

New England, US
Base: $6,733.34 - $12,475.00 monthly; bonus/equity...
Fully remote
5+ years of technical hvac experience
Epa certification and other hvac licenses
Experience with trane/american standard products
The role involves providing technical product support to outside sales and field partners for Residential HVAC products while maintaining daily call logs

Job Summary

  • The role involves providing technical product support to outside sales and field partners for Residential HVAC products while maintaining daily call logs.
  • Candidates will develop relationships with customers and internal associates, offering virtual and in-person technical training on products like Trane and Mitsubishi.
  • Ferguson offers a competitive benefits package including health, dental, vision, paid time off, life insurance, and a 401(k) with company match.

Matching Summary

The role involves providing technical product support to outside sales and field partners for Residential HVAC products while maintaining daily call logs.

Salary

Base: $6,733.34 - $12,475.00 monthly; Bonus/Equity: Eligible for Bonus or Incentive Plan; Benefits: Health, dental, vision, PTO, life insurance, 401(k) match

Skills & Requirements

Must-have

  • 5+ years of Technical HVAC Experience
  • EPA Certification and other HVAC licenses
  • Experience with Trane/American Standard products
  • Experience with Mitsubishi residential HVAC products
  • Ability to answer technical support phone calls daily
  • Willingness to travel within New England district

Nice-to-have

  • Outstanding communication skills
  • Love helping others solve problems
  • Strong proficiency with Microsoft Applications
  • Self-starter and creative problem solver
  • Ability to prioritize multiple urgent requests

Key Requirements

  • 5+ years of Technical HVAC Experience
  • EPA Certification
  • HVAC Licenses
  • Trane/American Standard Product Knowledge
  • Mitsubishi Product Knowledge
  • EST Time Zone Residency

Work Rights

Not specified

Tailored Resume

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