Patient Services Coordinator - Nantucket (onsite)

Brigham and Women's Faulkner Hospital

Nantucket, MA, US
Base: $25.85 - $49.08phly; bonus/equity: not speci...
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Strong verbal and written communication skills
Proficiency with ms office and epic systems
Knowledge of hipaa confidentiality policies
** Brigham and Women's Faulkner Hospital is seeking a Patient Services Coordinator for their Nantucket location. This full-time, onsite position focuses on providing administrative support in a high-volume medical environment, emphasizing patient interaction, scheduling, and excellent customer service. **

Job Summary

  • The Patient Services Coordinator serves as the primary interface between patients and providers in a high-volume ambulatory setting on Nantucket.
  • Responsibilities include managing patient check-in/check-out, scheduling appointments, verifying insurance, and collecting payments while maintaining strict confidentiality.
  • The role requires strong interpersonal skills to create a welcoming environment and handle diverse patient needs with professionalism and empathy.

Matching Summary

Match Score: 75

** Brigham and Women's Faulkner Hospital is seeking a Patient Services Coordinator for their Nantucket location. This full-time, onsite position focuses on providing administrative support in a high-volume medical environment, emphasizing patient interaction, scheduling, and excellent customer service. **

Salary

Base: $25.85 - $49.08/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Proficiency with MS Office and Epic systems
  • Knowledge of HIPAA confidentiality policies
  • Experience with managed care and insurance plans
  • Ability to work in a fast-paced environment

Nice-to-have

  • Previous medical office experience preferred
  • Epic super-user capabilities desirable
  • Willingness to mentor new staff members
  • Flexibility to cover weekends and holidays
  • Valid driver's license for local errands

Key Requirements

  • High school diploma required
  • Associate degree or secretarial certificate preferred
  • Minimum 2 years secretarial or medical experience preferred
  • English language proficiency required
  • Valid driver's license preferred

Work Rights

Not specified

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