Branch Concierge - Plumpton (12 Months Fixed Contract)

CommBank

Plumpton, Australia
Part time (31.25 hours per week, specified roster)
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
CommBank is seeking a Branch Concierge for a 12-month fixed contract in Plumpton, Australia, to provide exceptional customer service in the Retail Banking Services team. The role involves greeting customers, guiding them to appropriate resources, and enhancing their banking experience through personal connections and education on financial products

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Plumpton Marketplace Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a Branch Concierge for a 12-month fixed contract in Plumpton, Australia, to provide exceptional customer service in the Retail Banking Services team. The role involves greeting customers, guiding them to appropriate resources, and enhancing their banking experience through personal connections and education on financial products.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Excellent communication skills
  • Manage customer expectations
  • In-branch technology demonstration
  • Maintain approachable professional demeanor

Nice-to-have

  • Financial services experience
  • Retail or hospitality background
  • Building personal connections
  • Enhancing customer experience
  • Interest in career with CommBank

Key Requirements

  • 12 Months Fixed Contract
  • Part Time Roster 31.25 hours per week
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter