Express Service Writer

Suburban CDJR of Troy

Troy, US
Customer experience management
Repair order management
Communication with technicians
As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians

Job Summary

  • As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians.
  • You'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network and access ongoing training, career development, and advancement opportunities.

Matching Summary

As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians.

Skills & Requirements

Must-have

  • customer experience management
  • repair order management
  • communication with technicians
  • professional customer greeting
  • identifying service needs

Nice-to-have

  • passion for automotive industry
  • team player
  • fast-paced environment

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter