Customer Banking Specialist - Mt Isa

CommBank

Mt Isa, Queensland, Australia
Part-time (20 hours per week, monday to friday, 9:30 am - 1:30 pm)
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Assist with cash handling and atm procedures
CommBank is seeking a Customer Banking Specialist for their Mt Isa branch, offering a part-time position focused on delivering exceptional customer service in a retail banking environment. The role involves processing transactions, conducting financial health checks, and educating customers on banking technologies, with the aim of enhancing customer experiences. ###

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks to understand customers’ needs.
  • You will engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 75

CommBank is seeking a Customer Banking Specialist for their Mt Isa branch, offering a part-time position focused on delivering exceptional customer service in a retail banking environment. The role involves processing transactions, conducting financial health checks, and educating customers on banking technologies, with the aim of enhancing customer experiences. ###

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Assist with cash handling and ATM procedures
  • Follow bank processes and procedures
  • Uphold strong risk culture

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • Holistic customer solutions

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter