As part of the Professional Services Team, you will be responsible for the deployment, configuration, and technical support of Secusmart solutions on-site at government clients in the Bonn region
Job Summary
As part of the Professional Services Team, you will be responsible for the deployment, configuration, and technical support of Secusmart solutions on-site at government clients in the Bonn region.
We offer flexible working hours, the possibility of partial mobile work, and opportunities to try new things and develop your skills within a team focused on growth and innovation.
We expect you to be a conscientious and responsible individual with good analytical skills, particularly in error analysis, and to possess confident communication skills in German and good knowledge of English.
Matching Summary
As part of the Professional Services Team, you will be responsible for the deployment, configuration, and technical support of Secusmart solutions on-site at government clients in the Bonn region.
Skills & Requirements
Must-have
2nd-level end-user support on-site
Lifecycle management of solutions
Systematic error analysis
Adapt documentation to customer needs
On-site customer support in Bonn region
Nice-to-have
Proactive customer engagement
Willingness for continuous learning
Team player driving growth
Building long-term customer relationships
Key Requirements
IT system integrator, IT technician, IT consultant, or comparable qualification
Experience with ticket and asset management systems