Diagnostic Imaging Booking Agent

Bpagroup

London, United Kingdom
Base: £29,000-£32,000; bonus/equity: annual health...
Experience in private healthcare environment
Strong written and spoken english skills
Excellent telephone manner and communication
The role involves delivering a patient-focused radiology booking service across multiple imaging modalities while coordinating referrals and appointments via telephone and email

Job Summary

  • The role involves delivering a patient-focused radiology booking service across multiple imaging modalities while coordinating referrals and appointments via telephone and email.
  • Employees will ensure compliance with IR(ME)R regulations, pregnancy status checks, and safeguarding requirements while liaising daily with radiologists and nursing teams.
  • Benefits include an equivalent of 25 days holiday per year, bespoke medical insurance, an enhanced pension plan, and access to a global wellbeing programme.

Matching Summary

The role involves delivering a patient-focused radiology booking service across multiple imaging modalities while coordinating referrals and appointments via telephone and email.

Salary

Base: £29,000-£32,000; Bonus/Equity: Annual Health Services Bonus Scheme; Benefits: 25 days holiday, medical insurance, pension, family leave

Skills & Requirements

Must-have

  • Experience in private healthcare environment
  • Strong written and spoken English skills
  • Excellent telephone manner and communication
  • Ability to work under pressure
  • Confident using multiple IT systems
  • Knowledge of radiology booking rules

Nice-to-have

  • Experience within radiology department
  • MRI safety knowledge
  • AMSPAR Medical Terminology qualification
  • Radiology contact centre experience
  • Collaborative team player
  • Independent worker

Key Requirements

  • Experience working in private healthcare hospital or booking centre
  • Radiology booking or contact centre experience preferred
  • AMSPAR Medical Terminology qualification or similar

Work Rights

Not specified

Tailored Resume

Cover Letter