Csr

Gerber Collision & Glass

Not specified, Not specified, US
Base: $17 - $24 / hour; bonus/equity: not specifie...
Exceptional customer experience management
Manage customer and insurance relationships
Administrative support for repair facility
The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team

Job Summary

  • The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.
  • Key responsibilities include scheduling appointments, obtaining repair authorizations, preparing repair order packets, and recording all communication with customers or insurance partners.
  • Gerber offers comprehensive benefits including PTO, paid parental leave, holidays, medical insurance effective Day 1, and a 401(k) with company match.

Matching Summary

The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.

Salary

Base: $17 - $24 / Hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) match, PTO, Paid Parental Leave, Holidays, Short-Term Disability, Life Insurance, Continuing Education, Safety Glasses, Uniform Stipend, Daily Pay option

Skills & Requirements

Must-have

  • Exceptional customer experience management
  • Manage customer and insurance relationships
  • Administrative support for repair facility
  • Schedule vehicle repair appointments
  • Retrieve insurance assignments and authorizations
  • Manage ARMS and CCC One systems

Nice-to-have

  • Driven by YOU culture
  • Supportive team environment
  • Move career forward opportunities
  • Unique talents from all backgrounds

Key Requirements

  • High School Diploma or GED
  • Minimum 1 year similar role experience
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter