Technical Customer Service Admin With French

Solenis

Bucharest, Romania
**
Manage service requests
Customer invoicing
Third-party purchase orders
** Solenis is seeking a Technical Customer Service Admin fluent in French and English to support back-office activities for their Technical Customer Service team in Bucharest, Romania. The ideal candidate should have at least two years of experience in an administrative role, familiarity with SAP and Salesforce, and a strong focus on customer service. **

Job Summary

  • The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, responsible for managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.
  • Key responsibilities include processing service requests via Salesforce, creating notifications and service orders in SAP, managing debit memo requests, and onboarding new technicians and third parties.
  • Solenis offers a hybrid working schedule, a LEED Platinum Certified office in Bucharest, a benefit platform, life insurance, private medical care, holiday allowance, bonuses, and extra vacation days.

Matching Summary

Match Score: 75

** Solenis is seeking a Technical Customer Service Admin fluent in French and English to support back-office activities for their Technical Customer Service team in Bucharest, Romania. The ideal candidate should have at least two years of experience in an administrative role, familiarity with SAP and Salesforce, and a strong focus on customer service. **

Skills & Requirements

Must-have

  • Manage service requests
  • Customer invoicing
  • Third-party purchase orders
  • SAP master data maintenance
  • Fluent in French and English

Nice-to-have

  • Service-oriented attitude
  • Strong interpersonal skills
  • Collaborate in a multilingual team

Key Requirements

  • Minimum 2 years of prior administrative experience
  • High school diploma or equivalent
  • Proficiency in MS Office, SAP, and Salesforce

Work Rights

Not specified

Tailored Resume

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