Associate Manager, Alm Support

Sony Interactive Entertainment

Liverpool, United Kingdom
On-site
Staff leadership in multiple regions
Jira and testrail instance configuration
Software development lifecycle understanding
Sony Interactive Entertainment is seeking an Associate Manager for their ALM Support team in Liverpool, UK. The role involves leadership in managing enterprise ALM systems, including Jira and TestRail, while fostering an inclusive and collaborative team environment

Job Summary

  • This role involves leading a talented, multi-cultural ALM Support team that acts as the backbone of PlayStation's development infrastructure.
  • The position requires owning strategic service direction while ensuring the technical health of global Jira and TestRail instances.
  • PlayStation fosters an inclusive environment that empowers employees and embraces diversity across its global team.

Matching Summary

Match Score: 85

Sony Interactive Entertainment is seeking an Associate Manager for their ALM Support team in Liverpool, UK. The role involves leadership in managing enterprise ALM systems, including Jira and TestRail, while fostering an inclusive and collaborative team environment.

Skills & Requirements

Must-have

  • Staff leadership in multiple regions
  • Jira and TestRail instance configuration
  • Software Development Lifecycle understanding
  • Budget management and resource planning
  • Strong business communication skills

Nice-to-have

  • Gaming industry appreciation
  • Cross-cultural global working experience
  • Deep PlayStation platform knowledge
  • Quality assurance techniques understanding
  • Service Desk management experience

Key Requirements

  • Experience in staff development and leadership
  • Formal management or project management qualifications (beneficial)
  • ITIL Service Management certification (desirable)

Work Rights

Not specified

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