Service Advisor

Lithia Chevrolet GMC of Helena

Helena, MT, United States
$60k to $90k py depending on experience; not speci...
On-site
Communicator between customer and technician
Develop service estimates
Prepare repair orders
Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer service. The role involves communicating between customers and technicians, preparing repair orders, and managing warranty claims, with a competitive salary range based on experience

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer service. The role involves communicating between customers and technicians, preparing repair orders, and managing warranty claims, with a competitive salary range based on experience.

Salary

$60K to $90K per year depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • communicator between customer and technician
  • develop service estimates
  • prepare repair orders
  • administer manufacturer warranty

Nice-to-have

  • team player
  • exemplary customer service
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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