Job Summary

• Workday is shaping the future of work with an AI platform for managing people, money, and agents, fostering a culture rooted in integrity, empathy, and shared enthusiasm.
• The Paradox team at Workday utilizes a conversational recruiting platform to streamline hiring processes, allowing recruiting teams to focus more on people and less on software.
• This role involves partnering with enterprise clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansion opportunities, acting as the primary account manager.

Matching Summary

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, and annual refresh stock grants

Skills & Requirements

Key Requirements

• 8+ years customer success or account management experience
• 5+ years customer success or account management experience
• 8+ years supporting enterprise SaaS solutions
• 5+ years supporting enterprise SaaS solutions
• Technical understanding of complex software ecosystems
• Experience educating clients on products and providing training
• Comfortable working with global, cross-functional teams and clients
• Functional domain expertise in HR/recruiting software
• Ability to travel up to 30%

Work Rights