Business Process Owner Lead - Ip Experience Management

USAA

San Antonio, TX, USA
Base: $114,080 - $218,030; bonus/equity: not speci...
Business process design and execution
Process re-engineering and technology implementation
Process performance management
As a dedicated Business Process Owner Lead for Insurance Professional Experience, you will lead planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes

Job Summary

  • As a dedicated Business Process Owner Lead for Insurance Professional Experience, you will lead planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
  • We offer a flexible work environment that requires an individual to be in the office 4 days per week.
  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

Matching Summary

As a dedicated Business Process Owner Lead for Insurance Professional Experience, you will lead planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes.

Salary

Base: $114,080 - $218,030; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • business process design and execution
  • process re-engineering and technology implementation
  • process performance management
  • risk and compliance management
  • customer and business alignment

Nice-to-have

  • strategic advisor
  • continuous process improvement
  • emerging technologies evaluation
  • mentorship and guidance support

Key Requirements

  • 8 years business process execution/knowledge/experience
  • Bachelor’s degree or 4 years related experience
  • Quality management, process improvement, problem-solving methodologies
  • Implementing and sustaining change/improvements
  • Process Mapping and Modeling
  • Process management standards and policies
  • Lean, Business Process Management, or similar methodology
  • Utilizing various systems to collect and analyze data
  • 6-8 years insurance products experience
  • Process Design end-to-end
  • Risk mitigation, compliance, and regulatory adherence
  • KPI Management & Data Analysis
  • Change Leadership
  • Building Business Cases

Work Rights

Not specified

Tailored Resume

Cover Letter