Base: $26.55 - $39.85; bonus/equity: not specified...
Onsite
End-user support and training
Ticket management and resolution
Hardware and software maintenance
Ensures the HIT environment functions optimally and meets end-user needs by providing support, training, and timely resolution of technology problems
Job Summary
Ensures the HIT environment functions optimally and meets end-user needs by providing support, training, and timely resolution of technology problems.
Contributes to Endpoint Fleet Technology Management, including analysis, configuration, installation, maintenance, upgrades, and retirement of hardware and software requiring 24/7 support.
Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.
Matching Summary
Ensures the HIT environment functions optimally and meets end-user needs by providing support, training, and timely resolution of technology problems.
Salary
Base: $26.55 - $39.85; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
End-user support and training
Ticket management and resolution
Hardware and software maintenance
24/7 on-call support rotation
Onsite work in office/clinical
Travel to Advocate Health locations
Nice-to-have
Excellent interpersonal and technical skills
Positive attitude
Preferred healthcare background
Strong customer service orientation
Proactive issue identification
Key Requirements
1 year experience in complex IT operating environment