Mortgage Consultant, Supevisor

Morgan Stanley

Mortgage pricing and application taking
Daily performance and productivity management
Operational inefficiency identification
Morgan Stanley Private Bank, National Association (“MSPBNA”), as part of Wealth Management, offers banking and credit products and services, including securities-based lending, mortgage loans and home equity lines of credit primarily to Morgan Stanley Wealth Management’s high net worth clients

Job Summary

  • Morgan Stanley Private Bank, National Association (“MSPBNA”), as part of Wealth Management, offers banking and credit products and services, including securities-based lending, mortgage loans and home equity lines of credit primarily to Morgan Stanley Wealth Management’s high net worth clients.
  • The individual will report to a Regional Mortgage Consultant Manager and will be responsible for the daily performance and productivity of direct reports.
  • Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.

Matching Summary

Morgan Stanley Private Bank, National Association (“MSPBNA”), as part of Wealth Management, offers banking and credit products and services, including securities-based lending, mortgage loans and home equity lines of credit primarily to Morgan Stanley Wealth Management’s high net worth clients.

Skills & Requirements

Must-have

  • Mortgage pricing and application taking
  • Daily performance and productivity management
  • Operational inefficiency identification
  • Workload and scheduling balance
  • Lead management oversight
  • Compliance with policies and regulations
  • High Net Worth relationship development

Nice-to-have

  • Client, FA, and PB experience improvement
  • Fulfillment operations design and development
  • Talent planning and field partnership

Key Requirements

  • 4-8 years of mortgage experience
  • 1-2 years leadership experience
  • Strong understanding of call center operations
  • Deep knowledge of mortgage products
  • Expert level knowledge of credit/underwriting guidelines
  • Extensive knowledge of consumer lending laws and regulations
  • Eligible for employment with an FDIC-insured institution

Work Rights

Not specified

Tailored Resume

Cover Letter