Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
Flexible work (50% in-office time required per quarter)
3-5 years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday
Workday is seeking a French-speaking Customer Success Manager to join their team in Warsaw, Poland. The ideal candidate will have a strong background in customer-facing services, project management, and experience in complex software environments

Job Summary

  • The role serves as the liaison between Professional Services and Production teams to ensure maximum value from Workday products.
  • Candidates must possess fluency in both French and English to effectively manage customer relationships and communications.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in-office or with customers.

Matching Summary

Match Score: 85

Workday is seeking a French-speaking Customer Success Manager to join their team in Warsaw, Poland. The ideal candidate will have a strong background in customer-facing services, project management, and experience in complex software environments.

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5 years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management experience with Workday
  • Experience handling executive level escalations
  • Coordinating enterprise-level support activities

Nice-to-have

  • Functional domain expertise with Financials
  • Proven track record building executive relationships
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership
  • Curious minds and courageous collaborators mindset

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement
  • Ability to travel up to 15 percent
  • Business or Technical degree preferred

Work Rights

Not specified

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