Forms Business Analyst

Manulife Financial Corporation

**
2 years operations experience
Insurance products knowledge
Form design and accessibility standards
** Manulife Financial Corporation is seeking a Forms Business Analyst to oversee the development, management, and governance of business forms used in insurance operations. The ideal candidate will have a strong understanding of insurance processes, excellent communication skills, and the ability to manage stakeholder expectations in a hybrid work environment. **

Job Summary

  • This role is responsible for the end-to-end development, lifecycle management, and governance of business forms supporting insurance operations.
  • The position partners closely with internal clients, vendors, and stakeholders to ensure forms are accurate, compliant, accessible, and user-friendly.
  • As part of a global team, employees will be empowered to learn and grow in a flexible environment where well-being and inclusion are prioritized.

Matching Summary

Match Score: 75

** Manulife Financial Corporation is seeking a Forms Business Analyst to oversee the development, management, and governance of business forms used in insurance operations. The ideal candidate will have a strong understanding of insurance processes, excellent communication skills, and the ability to manage stakeholder expectations in a hybrid work environment. **

Skills & Requirements

Must-have

  • 2 years Operations experience
  • Insurance products knowledge
  • Form design and accessibility standards
  • Stakeholder communication management
  • ServiceNow or centralized inbox support

Nice-to-have

  • Quality Analyst background preferred
  • Strong analytical problem solving skills
  • Experience with form production workflows

Key Requirements

  • Minimum 2 years Operations experience
  • Solid written communication skills
  • Working knowledge of Excel, Word, Outlook, SharePoint

Work Rights

Not specified

Tailored Resume

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