At Sun Life, you’ll be encouraged, empowered and challenged to be your best self while working with dynamic colleagues who are experts in their fields
Job Summary
At Sun Life, you’ll be encouraged, empowered and challenged to be your best self while working with dynamic colleagues who are experts in their fields.
The role involves processing customer requests with high accuracy and meeting quality control and productivity standards while communicating effectively with customers and other departments.
Sun Life is committed to creating an inclusive culture empowered by highly engaged people and offers a collaborative environment focused on purpose-driven work.
Matching Summary
At Sun Life, you’ll be encouraged, empowered and challenged to be your best self while working with dynamic colleagues who are experts in their fields.
Skills & Requirements
Must-have
Good written and verbal communication skills
Customer service and quality commitment
Typing skills of 25-30 words per minute
Knowledge of Group/Individual Insurance Products
Ability to work independently and in team
Attention to detail and problem solving
Experience with PC applications like Excel and Word
Nice-to-have
Strong logic and research skills
Flexibility in high speed environment
Collaborative and inclusive culture
Participation in team meetings and forums
Experience with mainframe/CSW/Valet, Ingenium applications
Ability to build interdepartmental relationships
Key Requirements
Knowledge of Group/Individual Insurance Products
Typing speed of 25-30 words per minute
Ability to work independently and in a team environment