Service Delivery Manager:in (m/w/d)*

GISA GmbH

Halle, DE
On-site
Manage customer contracts
Ensure it delivery capability
Customer satisfaction
You will be responsible for the professional and organizational overall management of a major client's service business

Job Summary

  • You will be responsible for the professional and organizational overall management of a major client's service business.
  • You will manage the entire service portfolio and ensure commercial and operational excellence in planning and managing customer contracts.
  • We offer flexible working hours, mobile work, and further training opportunities to support your work-life balance.

Matching Summary

You will be responsible for the professional and organizational overall management of a major client's service business.

Skills & Requirements

Must-have

  • manage customer contracts
  • ensure IT delivery capability
  • customer satisfaction
  • communication and coordination

Nice-to-have

  • interest in technical trends
  • openness to innovative IT solutions
  • team-oriented personality

Key Requirements

  • High motivation and perseverance
  • Strong service orientation
  • Excellent communication and negotiation skills
  • Very good German language skills
  • Ideally English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter