Team Coach

American Express Global Business Travel

Hyderabad, India
Not specified; not specified; flexible benefits in...
Fully remote
Previous leadership experience
Excellent listening skills
Curious mentality for investigation
Amex GBT seeks a Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors in an inclusive culture

Job Summary

  • Amex GBT seeks a Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors in an inclusive culture.
  • The role involves providing regular coaching, investigating service errors with curiosity, and facilitating account-specific onboarding for new hires.
  • Employees enjoy flexible benefits tailored to their country, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Amex GBT seeks a Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors in an inclusive culture.

Salary

Not specified; Not specified; Flexible benefits including health insurance and retirement programs

Skills & Requirements

Must-have

  • Previous leadership experience
  • Excellent listening skills
  • Curious mentality for investigation
  • Customer service oriented approach
  • Data-driven decision making

Nice-to-have

  • Sabre or Apollo experience preferred
  • Salesforce case email experience
  • Passionate about building relationships
  • Collaborative team culture fit

Key Requirements

  • Previous leadership experience required
  • Location: Hyderabad, India

Work Rights

Not specified

Tailored Resume

Cover Letter