Customer Service Representative

Adobe Animal Hospital

New York City, NY, United States
$22-28ph; not specified; health insurance, dental ...
Veterinary front desk experience
Work well with others
Perform well under pressure
The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience

Job Summary

  • The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.
  • Key Responsibilities include answering calls and emails with professionalism and warmth, scheduling appointments, processing payments, and maintaining medical records.
  • Benefits include tailored development programs, mentorship, career pathing, competitive pay, 401(k) matching, health, dental, vision, life insurance, and mental health resources.

Matching Summary

The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.

Salary

$22-28/hour; Not specified; Health insurance, Dental insurance, Paid time off, 401(k) matching

Skills & Requirements

Must-have

  • Veterinary front desk experience
  • Work well with others
  • Perform well under pressure
  • Strong computer proficiency
  • Avimark, Cornerstone, or Impromed software

Nice-to-have

  • USDA APHIS regulations familiarity
  • VEHCS system familiarity
  • Detail-oriented professional
  • Dependable professional
  • Collaborates effectively with team members

Key Requirements

  • Veterinary office experience with references
  • High school diploma or equivalent
  • Lifting up to 40 lb may be required

Work Rights

Not specified

Tailored Resume

Cover Letter