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Carrier is seeking a Service Administrator to provide essential support in their Service Department, focusing on efficient operations and exceptional customer service. The role involves managing service jobs, data entry, and coordinating with technicians and service managers.
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Job Summary
The Service Administrator is crucial in providing comprehensive support to the Service Department and delivering exceptional customer service to external and internal clients.
Key responsibilities include managing deliverable jobs from creation to completion using ERP systems, handling contract data entry, and managing vendor invoices.
Benefits include an attractive salary package, full-time opportunity, excellent job stability, ongoing training, and an inclusive work environment.
Matching Summary
Match Score: 75
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Carrier is seeking a Service Administrator to provide essential support in their Service Department, focusing on efficient operations and exceptional customer service. The role involves managing service jobs, data entry, and coordinating with technicians and service managers.
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Skills & Requirements
Must-have
Service ERP system management
Data entry of contracts
Vendor invoice processing
Technician scheduling and support
Intermediate computer skills
High level of attention to detail
Nice-to-have
Solution-based mentality
Adaptable in fast-paced environment
Customer service excellence
Teamwork and collaboration
Key Requirements
Previous administration or coordination experience
Experience using SAP highly desirable
Exposure to Building/Construction or Service industry highly regarded