Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers to help execute Sales/Renewal transactions
Job Summary
Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers to help execute Sales/Renewal transactions.
Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.
Actively participate in new process development and process improvement projects, as well as other ad hoc projects.
Matching Summary
Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers to help execute Sales/Renewal transactions.
Skills & Requirements
Must-have
Quote-to-Cash support
Sales Operations
Contract support
Deal calculations
SaaS industry practices
Salesforce products
Company policies and procedures
Nice-to-have
Interpersonal skills
Process improvement initiatives
Adaptability
Attention to detail
Problem analysis
Work independently
Key Requirements
Bachelors degree or equivalent combination of education and experience
2+ years customer order management, sales operations, or sales/customer support experience
Contract structuring and Commission Calculation experience