Support Engineer

Isomorphic Labs

Lausanne, Switzerland
Hybrid (3 days onsite)
Strong troubleshooting and problem-solving skills
Google access provisioning and permission lifecycle
Experience with macos and linux systems
Isomorphic Labs is seeking a Support Engineer to enhance their support operations and contribute to their mission of advancing drug discovery through AI. The role involves troubleshooting technical issues, developing automation tools, and collaborating with various teams to improve processes

Job Summary

  • Isomorphic Labs is applying frontier AI to help unlock deeper scientific insights and accelerate life-changing medicines.
  • This role involves providing technical support, developing automation tools, and managing third-party integrations to enhance system functionality.
  • The position requires a hybrid working model where employees must be able to come into the office three days a week.

Matching Summary

Match Score: 85

Isomorphic Labs is seeking a Support Engineer to enhance their support operations and contribute to their mission of advancing drug discovery through AI. The role involves troubleshooting technical issues, developing automation tools, and collaborating with various teams to improve processes.

Skills & Requirements

Must-have

  • Strong troubleshooting and problem-solving skills
  • Google access provisioning and permission lifecycle
  • Experience with macOS and Linux systems
  • Scripting and automation tools like Bash or Python
  • Managing third-party tools and APIs integration
  • Ticketing system experience
  • Hybrid work availability 3 days per week

Nice-to-have

  • Knowledge of security best practices
  • Experience with developer experience tools
  • Excellent documentation skills for accuracy
  • Desire to learn and grow in the role

Key Requirements

  • Experience supporting hardware and software including macOS and Linux
  • Background partnering with onboarding teams for IT equipment setup
  • Ability to prioritize and manage multiple tasks independently

Work Rights

Not specified

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