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Johnson & Johnson is seeking a Customer Service and Channel Operations Co-op for their Titusville and Somerset, NJ locations. The role focuses on supporting various departmental functions to improve customer service and operational efficiency through data-driven insights and process improvements.
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Job Summary
Identify cost-saving opportunities and process improvements using advanced Excel skills.
Manage relationships with targeted customers and/or internal partners, ensuring operational efficiency and customer satisfaction.
Generate detailed reports and dashboards to inform decision-making, including weekly pharmaceutical supply chain reports, ad hoc analytics, and KPI tracking using Excel and visualization tools such as Power BI.
Matching Summary
Match Score: 75
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Johnson & Johnson is seeking a Customer Service and Channel Operations Co-op for their Titusville and Somerset, NJ locations. The role focuses on supporting various departmental functions to improve customer service and operational efficiency through data-driven insights and process improvements.
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Salary
$23.00/hr to $51.50/hr
Skills & Requirements
Must-have
advanced Excel skills
process improvement
customer satisfaction
supply chain initiatives
data visualization tools
Nice-to-have
LEAN/Six Sigma methodologies
SAP familiarity
strategic objectives for 2026
development-focused attitude
Key Requirements
Currently pursuing a BA/BS in Supply Chain, Engineering, IT, Business, or related fields
Proficient in Microsoft Excel, PowerPoint, Word
Permanently authorized to work in the U.S.
Must not require sponsorship of an employment visa