$43,923 - $46,000; not specified; not specified py
Fully remote
Help desk ticketing system
Hardware and software configuration
Troubleshoot data and network issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
$43,923 - $46,000; Not specified; Not specified
Skills & Requirements
Must-have
Help Desk ticketing system
Hardware and software configuration
Troubleshoot data and network issues
Endpoint management systems
Nice-to-have
Excellent interpersonal skills
Collaborative team player
Strong communication abilities
Key Requirements
Bachelor's degree in computer science or related field
At least one year of computer support experience
At least five years of computer support experience
Customer Service experience
Experience using IT Help Desk ticket tracking system
Work Rights
Must have proof of legal authority to work in the United States