Enterprise Data Service Delivery - Data Technical Support Representative (japanese/korean Speaking), Hong Kong

Bloomberg LP

Hong Kong, Hong Kong
On-site
3+ years client facing experience in financial services
Business level proficiency in japanese or korean
Experience supporting market data feeds or reference data
Bloomberg LP is seeking a Japanese/Korean speaking Data Technical Support Representative in Hong Kong, responsible for providing exceptional client support and troubleshooting for financial services technology. The ideal candidate will have over three years of relevant experience and a strong analytical mindset, with a focus on customer service

Job Summary

  • The role involves providing platinum technical support to enterprise clients by identifying root causes of data and technology issues.
  • Candidates will work closely with internal engineering and operations teams to resolve escalations and ensure seamless service delivery.
  • Bloomberg offers a fast-paced environment where employees can demonstrate leadership skills while managing complex, time-sensitive client relationships.

Matching Summary

Match Score: 85

Bloomberg LP is seeking a Japanese/Korean speaking Data Technical Support Representative in Hong Kong, responsible for providing exceptional client support and troubleshooting for financial services technology. The ideal candidate will have over three years of relevant experience and a strong analytical mindset, with a focus on customer service.

Skills & Requirements

Must-have

  • 3+ years client facing experience in financial services
  • Business level proficiency in Japanese or Korean
  • Experience supporting market data feeds or reference data
  • Strong analytical and problem-solving mindset
  • Ability to troubleshoot technical issues on test systems

Nice-to-have

  • Familiarity with cloud architecture AWS Azure GCP
  • UNIX skills for investigating technical issues
  • Experience with scripting languages like Python or Shell
  • Understanding of Web Services and REST APIs
  • Database querying experience with SQL or NoSQL

Key Requirements

  • Bachelor's degree or equivalent qualification
  • 3+ years experience in financial services or fintech
  • Fluency in Japanese or Korean language
  • Demonstrated continuous career growth history

Work Rights

Not specified

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