Customer Service Representative

Pet Palace Columbus Airport

Columbus, OH, United States
Base: $12.00–$14.00ph + tips; bonus/equity: not sp...
On-site
Handle phones and customers
Balance cash drawer
Respond to complaints with patience
Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding)

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).

Salary

Base: $12.00–$14.00/hour + tips; Bonus/Equity: Not specified; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • handle phones and customers
  • balance cash drawer
  • respond to complaints with patience
  • keep lobby clean and welcoming
  • support team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • love pets and people

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter