Base: $43,923; bonus/equity: not specified; benefi...
Fully remote
Support and maintain technology equipment
Fulfill support requests
Respond to and complete it service tickets
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Support and maintain technology equipment
Fulfill support requests
Respond to and complete IT service tickets
Perform installs, configurations, and updates
Transport and deploy IT hardware
Nice-to-have
Strong customer service skills
Strong communication skills
Create and maintain collegial relationships
Key Requirements
2 years of experience in computer support
5 years of experience in computer support
Supporting Windows and Mac computers
Experience with networking essentials
Experience with audio/video systems
Work Rights
Proof of legal authority to work in the United States