Operations Service Owner

Fresenius Medical Care

Multiple Locations
Hybrid
Digital service lifecycle management
Service operations and lifecycle management
Partner and stakeholder management
The Operations Service Owner is responsible for enabling and managing digital services throughout their entire lifecycle, acting as the subject-matter expert for all technical, non-technical, process, and service-related topics

Job Summary

  • The Operations Service Owner is responsible for enabling and managing digital services throughout their entire lifecycle, acting as the subject-matter expert for all technical, non-technical, process, and service-related topics.
  • Key responsibilities include ensuring end-to-end operational excellence of digital services, managing their lifecycle, partner performance, service quality, and cross-functional coordination.
  • Fresenius Medical Care offers individual opportunities for self-determined career planning and professional development within a corporate culture that encourages innovative thinking.

Matching Summary

The Operations Service Owner is responsible for enabling and managing digital services throughout their entire lifecycle, acting as the subject-matter expert for all technical, non-technical, process, and service-related topics.

Skills & Requirements

Must-have

  • Digital service lifecycle management
  • Service operations and lifecycle management
  • Partner and stakeholder management
  • Performance monitoring and continuous improvement
  • Incident, problem, and change management
  • Cross-functional team coordination

Nice-to-have

  • Dealing with ambiguity
  • Hypothesis-driven thinking
  • Influencing without authority
  • Structured problem-solving approach
  • Innovative thinking

Key Requirements

  • Minimum three years' experience as Service Manager/Service Owner
  • Minimum five years' experience as Project Manager
  • Bachelor's degree required
  • Information Technology or similar degree

Work Rights

Not specified

Tailored Resume

Cover Letter