Application Support Manager, Asia Pacific

Santander UK

Hong Kong, Hong Kong
On-site
Liaison between local user groups and global teams
Escalation and follow-up with local and global teams
Managing and coordinating supplier relationships
The Application Support Manager position at Santander UK in Hong Kong focuses on coordinating change management activities and supporting critical business applications across the Asia branches. The role requires strong interpersonal skills and a solid understanding of core banking applications, with a preference for candidates who are bilingual in English and Spanish

Job Summary

  • Responsible for Change the bank execution activities related to critical business applications used in the Asia branches across different business areas Markets and Banking mainly and down streams.
  • Be the liaison between local user groups and the global teams and suppliers.
  • Provide escalation and follow-up with various local and global teams.

Matching Summary

Match Score: 75

The Application Support Manager position at Santander UK in Hong Kong focuses on coordinating change management activities and supporting critical business applications across the Asia branches. The role requires strong interpersonal skills and a solid understanding of core banking applications, with a preference for candidates who are bilingual in English and Spanish.

Skills & Requirements

Must-have

  • liaison between local user groups and global teams
  • escalation and follow-up with local and global teams
  • managing and coordinating supplier relationships
  • coordinate project execution with Madrid
  • define release content based on backlog
  • supervise and prepare runbooks
  • execute Change Management activities

Nice-to-have

  • positive team player
  • great interpersonal skills
  • great communication skills

Key Requirements

  • University degree
  • 5 years of solid working experience
  • English and Spanish proficiency
  • Understand Santander core banking applications
  • Understand corporate banking business models

Work Rights

Not specified

Tailored Resume

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