DevOps Application Support Manager - Vice President
Citigroup
Pune, Maharashtra, India
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5-7 years hands-on technical support leadership
Incident and problem management facilitation
Ci/cd pipeline and kubernetes experience
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Citigroup is seeking a DevOps Application Support Manager at the Vice President level in Pune, India, to lead a team focused on the stability and performance of AI and DevOps platforms. The ideal candidate should possess a mix of technical expertise, leadership skills, and experience in operational efficiency within a collaborative environment.
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Job Summary
This role is responsible for leading a team of SRE and Support engineers to ensure the stability and reliability of critical AI and DevOps platforms.
The position involves collaborating with development teams to enhance application stability while managing vendor relationships and offshore services.
Candidates will contribute to defining platform roadmaps, executing resilience activities, and supporting enterprise-wide observability strategies.
Matching Summary
Match Score: 75
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Citigroup is seeking a DevOps Application Support Manager at the Vice President level in Pune, India, to lead a team focused on the stability and performance of AI and DevOps platforms. The ideal candidate should possess a mix of technical expertise, leadership skills, and experience in operational efficiency within a collaborative environment.
**
Skills & Requirements
Must-have
5-7 years hands-on technical support leadership
Incident and problem management facilitation
CI/CD pipeline and Kubernetes experience
Vendor relationship management coordination
Resilience activities like wargaming and chaos engineering
Nice-to-have
Generative AI concepts knowledge
Cost-reduction through root cause analysis
Proactive issue detection strategies
Cross-functional collaboration skills
Mentorship and continuous learning culture
Key Requirements
Bachelor's degree required; Master's preferred
5-7 years relevant experience in technical support leadership
Experience with senior stakeholders and technology partners