Honda Service Bdc Representative

Greiner Ford

Roanoke, VA, US
Competitive pyy; benefits: medical dental vision p...
Not specified
Strong communication skills across phone text email
Customer-service mindset with positive professional attitude
Ability to multitask in a fast-paced environment
Greiner Ford's Priority Honda Roanoke is seeking a motivated Service BDC Representative to manage customer interactions and service scheduling. The role emphasizes strong communication and customer service skills, with opportunities for career advancement within the automotive industry

Job Summary

  • The role involves handling inbound and outbound calls, texts, and emails to schedule service appointments and follow up with customers regarding maintenance reminders.
  • Candidates must deliver an outstanding customer experience from first contact to arrival while working closely with the service advisors and management team.
  • The position offers best-in-class industry benefits including competitive pay, medical dental vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Greiner Ford's Priority Honda Roanoke is seeking a motivated Service BDC Representative to manage customer interactions and service scheduling. The role emphasizes strong communication and customer service skills, with opportunities for career advancement within the automotive industry.

Salary

Competitive pay; Benefits: Medical Dental Vision Paid Holidays PTO Disability Life Insurance 401(k); Not specified

Skills & Requirements

Must-have

  • Strong communication skills across phone text email
  • Customer-service mindset with positive professional attitude
  • Ability to multitask in a fast-paced environment

Nice-to-have

  • Previous BDC or call center experience preferred
  • Automotive industry experience is a plus
  • Reliability punctuality and team-first mentality

Key Requirements

  • High School graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace compliance required

Work Rights

Not specified

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