Branch Concierge - World Square

CommBank

Sydney, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
As the public face of CommBank, you will greet customers and guide them to the appropriate channels for their enquiries

Job Summary

  • As the public face of CommBank, you will greet customers and guide them to the appropriate channels for their enquiries.
  • You will enhance the customer experience by providing options through education and demonstration of in-branch technology and digital banking.
  • The role requires maintaining an effective and efficient branch environment while ensuring customer satisfaction.

Matching Summary

As the public face of CommBank, you will greet customers and guide them to the appropriate channels for their enquiries.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations
  • Availability for predetermined roster hours

Nice-to-have

  • Experience in financial services or retail
  • Genuine interest in financial wellbeing
  • Professional demeanour and approachable behaviour
  • Interest in building a career with CommBank

Key Requirements

  • Part-time availability for Monday, Wednesday, Friday rosters
  • Prior experience in Customer Service within Financial Services, Retail, or Hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter