Gn - Song - Service - Nice Cx One-associate Manager
Accenture
Gurugram, India
Cloud contact center
Ccaas
Conversational ai
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance
Job Summary
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.
Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables.
Create valid business cases: ROI generation and project management of solution deployment, being organized and comfortable planning several months in advance.
Matching Summary
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.
Skills & Requirements
Must-have
Cloud contact center
CCaaS
Conversational AI
Nice CXone solution design
Project management skills
Nice-to-have
Financial and budget competencies
Leading end-to-end implementations
Consulting experience
Key Requirements
Minimum 10+ years of experience
MBA/PGDM from tier 1 or 2
8+ years’ experience in project management
Experience in leading at least 1 CCaaS/ Conversational AI end-to-end implementation