Director Of Ux Design

iHerb

Remote
Remote
Define and drive ux vision and strategy
Build and scale a high-performing ux team
Partner with product, cx, and stakeholders
iHerb is seeking a Director of UX Design to lead the user experience vision and build a high-performing UX design team. This remote position emphasizes strategic vision, hands-on leadership, and collaboration with cross-functional teams to enhance customer experiences across digital platforms

Job Summary

  • The Director of UX will be responsible for shaping and driving the overall user experience vision at iHerb.
  • This leader will build and scale a high-performing UX design team, partner with product, CX and cross functional stakeholders, and champion customer-first design across all digital touchpoints.
  • The role requires both strategic vision and hands-on design leadership, with a focus on delivering intuitive, delightful, and accessible experiences for millions of global customers.

Matching Summary

Match Score: 85

iHerb is seeking a Director of UX Design to lead the user experience vision and build a high-performing UX design team. This remote position emphasizes strategic vision, hands-on leadership, and collaboration with cross-functional teams to enhance customer experiences across digital platforms.

Skills & Requirements

Must-have

  • Define and drive UX vision and strategy
  • Build and scale a high-performing UX team
  • Partner with product, CX, and stakeholders
  • Champion customer-first design
  • Oversee end-to-end user experience
  • Establish and maintain scalable design systems
  • Experience with A/B testing

Nice-to-have

  • Human-centered design practices
  • Strong design culture
  • Low-ego approach to design
  • Stay ahead of industry trends

Key Requirements

  • 12+ years of design experience
  • 5+ years in a Supervisory role preferred
  • Bachelor’s Degree in Art, UI/UX Design or related field
  • Experience leading a product focused high-performance design team
  • Experience managing processes and teams in an agile/scrum environment
  • Experience working with design systems and tools such as Figma
  • Experience attracting, hiring and retaining top design talent

Work Rights

Not specified

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