Lead Case Management Specialist

North Carolina Department of Health and Human Services

Raleigh, NC, US
Base: $41,206.00 - $72,113.00; bonus/equity: not s...
**
Review complex case files for accuracy
Coordinate investigative and autopsy documentation
Manage billing review and payment reconciliation
** The North Carolina Department of Health and Human Services (DHHS) is seeking a Lead Case Management Specialist in Raleigh, NC, to oversee and improve case management operations. This role involves coordinating daily workflows, reviewing case files, and ensuring compliance with standards while providing support to staff. **

Job Summary

  • The position oversees the processing of investigative and autopsy documentation while ensuring alignment with program and accreditation standards.
  • Candidates are preferred if they have demonstrated experience reviewing complex case files and medical documentation with expert-level accuracy.
  • The role offers comprehensive benefits including health insurance, retirement plans, paid parental leave, and access to wellness activities.

Matching Summary

Match Score: 75

** The North Carolina Department of Health and Human Services (DHHS) is seeking a Lead Case Management Specialist in Raleigh, NC, to oversee and improve case management operations. This role involves coordinating daily workflows, reviewing case files, and ensuring compliance with standards while providing support to staff. **

Salary

Base: $41,206.00 - $72,113.00; Bonus/Equity: Not specified; Benefits: State Health Plan, NCFlex, paid vacation/sick leave, parental leave

Skills & Requirements

Must-have

  • Review complex case files for accuracy
  • Coordinate investigative and autopsy documentation
  • Manage billing review and payment reconciliation
  • Track workload statistics and performance metrics
  • Conduct case audits for quality assurance

Nice-to-have

  • Guide staff during high caseload periods
  • Support implementation of new case management systems
  • Identify gaps and recommend actionable solutions
  • Collaborate with supervisory staff on procedures

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Experience with case management systems
  • Background check for positions of trust

Work Rights

Not specified

Tailored Resume

Cover Letter