Full Time Customer Experience Leader

TJ Maxx

Green Bay, WI, USA
Base: $14.00 to $14.50 ph; bonus/equity: not speci...
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Excellent customer experience
Leading by example
Positive internal and external customer experience
** TJ Maxx is seeking a Full-Time Customer Experience Leader in Green Bay, WI, responsible for enhancing customer service and overseeing a team of front-end Associates. The role emphasizes leadership, training, and creating a positive customer experience in a collaborative environment. **

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and creating a positive internal and external customer experience.
  • Benefits include Associate discount, EAP, 401(k) Associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Match Score: 75

** TJ Maxx is seeking a Full-Time Customer Experience Leader in Green Bay, WI, responsible for enhancing customer service and overseeing a team of front-end Associates. The role emphasizes leadership, training, and creating a positive customer experience in a collaborative environment. **

Salary

Base: $14.00 to $14.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

Skills & Requirements

Must-have

  • excellent customer experience
  • leading by example
  • positive internal and external customer experience
  • store shrink reduction goals

Nice-to-have

  • embraces diversity
  • fosters collaboration
  • prioritizes your development
  • team player

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter